FAQs in this section
What is Office 365?
What is the Vtiger Outlook add-in?
What are the benefits of using the Vtiger CRM with Office 365?
How do I install the Vtiger Outlook add-in?
How can I log in to the Vtiger Outlook add-in?
What is the Vtiger Outlook plugin?
What are the benefits of using the Vtiger Outlook plugin?
What prerequisites must be satisfied before installing Vtiger CRM Plugin for Outlook?
What will happen if I uninstall the plug-in, reinstall it, and sync the records?
How can I install the Vtiger Outlook plugin?
How do I activate the Vtiger Outlook plugin from Add-ins?
How can I update the Vtiger Outlook plugin?
How can I log in to the Vtiger Outlook plugin?
How can I attach an email to a record from the Outlook plugin?
How do I sync contacts between Vtiger and the Outlook plugin?
How can I sync calendars between Vtiger and the Outlook plugin?
How can I sync tasks between Vtiger and the Outlook plugin?
How do I set up my preferences in the Vtiger Outlook plugin?
I am not able to locate the Vtiger CRM menu after installation in the Outlook plugin. What do I do?
Is Office 365 available in the Sales Starter edition?
Is Vtiger CRM integration available in all editions of Office 365?
Is Office 365 available by default in Vtiger CRM?
How do I download and install Office 365 in Vtiger CRM?
From where can I configure the sync between Office 365 and Vtiger CRM?
How can I configure the sync between Office 365 and Vtiger CRM?
How can I deactivate the Office 365 sync from Vtiger CRM?
When can I start the synchronization between Office 365 sync and Vtiger CRM?
How do I sync records between Office 365 and Vtiger CRM?
What is the Sync Log?
Why is the syncing between Office 365 and Vtiger CRM slow?
How can I sync emails from Outlook to Vtiger CRM
What are the limitations of Office 365 API?
Can I sync emails from Vtiger to Office 365?
Can I attach Office 365 emails to all modules?
How can I sync the replies of previous emails from Office 365?
How can I sync the replies of previous emails from Office 365?
What details can I view in a Vtiger Outlook add-in?
What actions can I take in a contact record from the Vtiger Outlook add-in?
From where do I download the Microsoft Outlook plugin?
What is the Microsoft Teams feature?
What is the Vtiger CRM integration with Microsoft Teams?
What are the benefits of Vtiger CRM and Microsoft Teams integration?
How do I activate the Microsoft Teams and Vtiger integration?
How do I install the Microsoft Teams Add-on?
How do I install the Vtiger CRM app in Microsfot Teams?
What are the actions possible in Microsoft Teams?
Can I share records within the group I have created for my team in Microsoft Teams?
Can I deactivate Microsoft Teams in Vtiger CRM? 
How do I uninstall the Vtiger CRM App from Microsoft Teams?
How do I uninstall the Microsoft Teams add-on from Vtiger CRM?
How do I activate Teams Meetings in Vtiger CRM?
In which modules of Vtiger CRM is Teams Meetings available?
How do I use Microsoft Teams Meetings in Vtiger CRM?
How do I use Microsoft Teams Meetings from Vtiger's Events module?
How do I use Teams Meetings in Vtiger's Contacts or Deals modules?
How do I use Teams Meetings in my emails?
How do I create a meeting using Teams meeting from Web Chats?
How do I deactivate Teams Meetings in the CRM?
How do I install the Microsoft Outlook add-on?
How do I log in to Vtiger Outlook?
What are the actions possible in Vtiger Outlook?
How do I create a lead or a contact in Vtiger Outlook?
What is Microsoft Outlook add-on?
What can I do using Vtiger Outlook add-on?
Can I see the synced emails under the Sync Log?
What best practices does Microsoft recommend for maintaining email hygiene?
How does domain authentication affect my bulk email delivery through Microsoft in Vtiger?

How do I use the  Vtiger Bot in the Microsoft Teams Chat window (tab)?

The Vtiger Chat Bot in Microsoft Teams allows you to search CRM records and get quick insights using natural language commands—all within the Chat tab.
Follow these steps to use the Chat Bot in Microsoft Teams:
  1. Log in to the Microsoft Teams.
  2. Go to the Vtiger CRM app from the left panel.
  3. Go to the Bot tab.
  4. In the message box, type Help in the bot chat to view a list of available commands.
  5. Enter the following command:
    1. My Agenda – Displays your Tasks and events scheduled for the day.
    2. Search Deals – Looks up Deals using keywords like Deal name or stage.
    3. Search Contacts – Searches for Contacts by name, email, or phone number.
    4. Search Organizations – Finds Organizations using a name or keyword.
    5. Search Leads – Retrieves Leads matching the given keyword.
    6. Search Documents – Searches Documents by name or tag.
    7. Search Reports – Fetches CRM Reports by name.
    8. Search – Searches for records from any module (e.g., Tasks, Cases) using the exact module name without spaces.
    9. Create - Allows users to create records with natural language keywords.
      E.g., Create a meeting with Jimmy tomorrow at 2 PM for one hour.
      1. Note: This command is available only when Calculus AI is enabled in your CRM. To learn more about Calculus AI, click here.
  6. Press Enter.
The bot will fetch the relevant CRM record and display it in the chat.
Note: Use precise names or keywords to get faster and more accurate results from the bot.
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